Ethnicity , Junction Mall, durgapur

If you haven't received an invoice for any of your order, please reach out to us on +91 9429692401 or email us at sharewithus@ethnicity.in

You shall not be able to change the email address, shipping address, mobile number or any other details provided at the time of checkout once order has been placed on the website.

The estimated delivery times are indicative, and, on some occasions, there could be scenarios of delays beyond our reasonable control. We will keep you informed in case of any delays. In case of any query, please reach out to us on +91 9429692401 or email us at sharewithus@ethnicity.in and we will resolve your issue regarding the delay.

Once order has been placed on the website, no changes can be made. You may cancel your order but it may not be possible if your order has already been packed for dispatch. In such case, you may refer to our return policy.

If you were not available to collect your order, please reach out to us on +91 9429692401 or sharewithus@ethnicity.in to reschedule delivery. Please note that only 3 attempts will be made to deliver your order after which your order will be cancelled automatically and the refund shall be made after deducting the applicable delivery charges or any other fees.

In the rare case that your product is damaged during shipment or transit, you must notify us by email within 48 hours of the product being delivered and immediately initiate a return request on the website. Nexon will not be responsible for any requests post 48 hours of the delivery. Kindly share videographic evidence (a complete video recording of unpacking the order) and an image of the invoice for our reference. We will investigate the damage from our end and provide with resolutions accordingly. Once your request is approved, we will be responsible to pick the item from you and arrange for a refund.

Our shipments go through rigorous check processes before they are dispatched. However, in the rare case of a missing item in your order, please contact our support team immediately at +91 9429692401 or at sharewithus@ethnicity.in

Provide us with your order ID details and elaborate your concern about the missing product. Once your request is received, we will resolve your issue within 72 business hours.

We aim to dispatch orders placed on our website within 2-3 business days upon confirmation of order to addresses within India only, subject to product availability. You may also refer to the product page of the item purchased for knowing the estimated delivery time. The delivery timelines may vary depending on the delivery location. Please note that for orders with multiple items, your item may arrive in multiple shipments based on the delivery dates.

You can review the status of your order and other tracking related queries through Track your Order/Return tab. In case your order history doesn’t show your recent order, please recheck after 30 minutes or contact us at +91 9429692401 or sharewithus@ethnicity.in

We offer a wide range of traditional and modern ethnic attire, kurtas, and more from various cultures.

We offer a wide range of sizes, from XS to plus sizes. Please refer to our size chart for accurate measurements.

If the product does not fit and you would like a new size, please initiate a return request on the website within 15 business days of receiving the product.